Frequently Asked Questions
Where should I send samples to?
All material samples should be clearly identified, be accompanied by a Material Safety Datasheet (SDS) and addressed to: TUNRA Bulk Solids NIER Site – Rear Gate Attn: [include TUNRA engineer’s […]
Where should I send a Purchase Order to?
Purchase Orders for TUNRA Bulk Solids’ projects should be sent to: enquiries@bulksolids.com.au and should include the project reference number (Qxxxxx-XX)
Why is a Material Safety Datasheet required even during the quoting stage?
TUNRA Bulk Solids’ engineers might request an SDS even during the quoting stage because we need to conduct risk assessments to assess whether we are able to safely complete the […]
Is TUNRA Bulk Solids able to test my material at the moisture content of interest?
It depends on the material. For most materials of mineral origins (ores, coal, concentrates, tailings), it may be possible to prepare the sample to the desired moisture. However, some materials […]
Is TUNRA Bulk Solids NATA accredited?
No. TUNRA Bulk Solids’ laboratory and workshop facilities are ISO 9001, ISO 14001 and ISO 45001 accredited and our facilities follow the highest standard of quality and safety. In general, […]
If I attend a TUNRA course will it count towards my CPD hours? And is a Certificate provided?
Yes, attending a TUNRA course will count towards your CPD hours. All course participants, both from our industry courses and in-company courses, receive a Certificate of Participation.
Can TUNRA Bulk Solids come to my workplace and teach a materials handling course ?
Yes, specialised in-house or on-site training courses on testing procedures can be tailored to suit the individual needs of a business or work site. You can find out more about […]
Can I purchase bulk materials handling systems/equipment from TUNRA Bulk Solids?
No, TUNRA does not manufacture materials handling equipment. TUNRA provides highly specialised engineering services and laboratory testing to characterise your bulk material, but we do not manufacture equipment.
Does TUNRA Bulk Solids provide detailed design for fabrication of bulk material handling equipment?
No, TUNRA’s scope of work is limited to conceptual design of materials handling equipment and we do not offer detailed design for fabrication.
Is there a database for general information about material flowability? Can I purchase results?
Unfortunately, TUNRA Bulk Solids cannot grant access to results of tests conducted for other clients as these results are property of the client. Additionally, material properties vary significantly depending on […]
